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Originally Posted by deepakhon  But, I had an issue there. For the installation, it was the Devi guys who came to our home. After a while, there was a problem when the AC gas got drained because of the installation not being proper. When I tried to contact Hitachi, they did not entertain my complaint as they were not the people who installed it. So, I had to ask Devi multiple times to come and rectify it and after some roof-top shouting, it was finally rectified. Of course, it has been 8 months since then and it is working fine.
My only problem with these type of people would be that they insist that they will install everything and once they do, you will not be able to talk to Panasonic if something goes wrong. So, make sure that you pay Panasonic for installation and not to Devi. |
Thanks for the useful information. Good to keep in mind while talking with them.
For the buyers, if they decline that they will not be able to send Panasonic guys for installation, what should be over option? Let me know before I start talking to them.