Honestly speaking I think what happened to sidindica was unjustified and rude, but if u look at the scenario in a holistic way you will find that staffs are mostly underqualified for "SALES". I had almost a similar experience while test driving ALTIS, the guy who has come was constantly gruding as the test drive was a tad exhaustive and a touch of usual redlining. And we were buying around 4 cars for our company which is a very pretty renowned one in India and abroad. I was so iritated that my colleague and myself got down midway took a cab and came to office. The 1st thing I did was to write a stinker to the national head sales and the regional head sales demanding an explaination. Believe me within 24 hrs I was flooded with phone calls from Toyota apologising for the entire incident. The net result we bought 4 Skoda Laura's
which was my choice from the begining.