@Flyingspur: I cant imagine how they can do something like this. But the way you have handled the situation is amazing. I would have lost my temper at the showroom and would have ended up making a fool of myself.
Quote:
Originally Posted by Parm  i think its called profiling a customer to identify if the customer is a prospective buyer after the test drive or not!
nothing to get angry about it. BMW/Audi has premium products and they want/need sales in the economic situation. where are toyota/honda know their products sell and people want them, so no matter if TD or not, their cars will sell.
even some airlines do customer profiling, some hotels do the same, its called right of admision reserved! |
@Parm: How do you decide someone is a prospective customer or not. And IMHO Customer is the king and is always right should be the motto of anyone in sales of any product. Gone are the days when companies used to treat customers badly. I am sure if Honda people come to know about it they would not be pleased.