[mmmjgm]

The parts are fine, the diagnostic abilities of the workshop employees is zilch
(read as lack of training) and/or they are in the pocket lining mode.

The sad part is that training on a national level costs money, My friends have worked as trainers for automotive companies who set up dealerships and specialise in training of manpower for dealership purposes.

Obviously Skoda has not under taken such initiatives for their dealers, the machine is quite complex and the roadside type mechanics cannot do anything about it.

Basically their workshop staff is not trained.