Quote:
Originally Posted by narayan  Srikant - while its good you got a prompt response and happy with it, you need to be clear what you want to achieve out of these complaints.
on your earlier post, you say that you want the manager and the electrician changed. now you say, u dont want him to lose his job
as i see it, it was a minor offence and you would have been better off giving them a strong warning urself. now next time when you give the car, try to be close the car while its getting serviced
hats off to Maruti service nevertheless |
Hi narayan,
The first post of mine was in a fit of rage as soon as i returned from the MASS. But today when this manager called me and spoke to me so well, i was much relaxed.
He did take an action atleast, if not the action was from his own side, he is atleast attending to calls from upper head.
I have also been into business and i know how hard it is to maintain people and run around getting good worksmen. More over, the mechanic after all is a poor guy. It may hurt a lot of sentiments to the core if he loses job for this incident. But if it is the first time he did this and he learns a lesson out of it, why should we bother to degrade him?? These are just my thoughts as it came to my mind.