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fieroid · 13th October 2005, 19:29

this incident reminds me of some guy who smashed his merc in front of the merc office and towed it using a donkey..... he used a sledge hammer to smash the car and it was a media hit!
anyways, I can understand the frustration that the owner might have had. When will Customer Relations improve in India and companies like TATA who sell low value products and make money should be nailed. No wonder maruti wins the J.D.power and other surveys hands down! The same goes wid bajaj and yamaha in the 2 wheeler market! The CRM Is really sad!

13th October 2005, 19:29	#20 (permalink)
fieroid BHPian Join Date: Mar 2005 Location: bangalore Posts: 294	this incident reminds me of some guy who smashed his merc in front of the merc office and towed it using a donkey..... he used a sledge hammer to smash the car and it was a media hit! anyways, I can understand the frustration that the owner might have had. When will Customer Relations improve in India and companies like TATA who sell low value products and make money should be nailed. No wonder maruti wins the J.D.power and other surveys hands down! The same goes wid bajaj and yamaha in the 2 wheeler market! The CRM Is really sad! __________________ There is more to life than incresing its speed!