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Originally Posted by varunroy By the way, Mr. Jaisheel and Mr. Abhilash (of prerana motors) accepted that this was their doing, and I have a complete recording of their conversation with me. The former even threatened to blow up the car. My car was also damaged by these guys. A police complaint has been lodged.
Tata Motors has been in the picture of all my grievances from Day One till Date. It is shocking that they have not responded and this makes it crystal clear that tata motors doesn't care for its customers post sale. |
godda***t...!! what the hell is going on with tata..??
i'm sorry, but i cannot hold my anger..!! i used to be one of the biggest supporters of tata- not anymore... this may be an isolated incident; but what the hell does it mean when the company is doing this sort of cruelty to a customer who has put down his hard earned money on a piece of crap..??
tata ought to be taken to the court for this- if this is a sign of things to come, then god help tata; don't care if it's their fault or the dealer's - if the dealer did it on his own, then his dealership ought to be stripped....
mr. varun may be a commoner to tata, but he's a valuable customer who put down his hard earned money for a tata product. and 6 lacs ain't no pocket change- doesn't matter how many sumos are sold in a month, it's tata's responsibility to make sure that each customer is a satisfied one.
and to think that varunji had to go to these sort of lengths, just to be heard....
just for a perspective, think about this- fiat's dealers and company attitude has been the topic of mass criticism all over india; but have we seen any fiat customer as unhappy or as unlucky as this tata customer...?? at least i haven't....
if tata gets it's act together, then well. but as for me, it's going to be a long time before my faith is restored in the company, no matter how good it's products are... and i used to be a tata customer from long back, right from our sierra... but now, i think it's going to take quite some convincing before we put our money down for another tata motors product...
p.s- sorry if i sounded a tad agitated- but that's how i felt, and i couldn't help it; and i've forwarded a link of this thread to tata motors myself...