[Gaurav Mathur]

I hadpurchased a Skoda Fabia Elegance 1.4 MPI around one year back, and within 10 days of the Purchase, the Engine had started Stalling. I had immediately complained to the Skoda Customer Care, as the Engine has stalled more than 10 times on the highway, and poses a great threat of physical injuries to me and my family.
Inspite of repeated complaints to Skoda for the past one Year, there has been NO Action from them. Their Customer Service to describe in one word is 'pathetic'. The Skoda technical people have inspected the Vehicle more than 10 times in the past one Year and assured me that the problem is rectified, but the Engine has Stalled every single time after their inspection. This car has caused me more mental tension and risk of serious injury, instead of any driving pleasure, and that too with one of their premium models. Skoda should be awarded for the Worst Customer Care in the Country . . I have never seen such poor service from any other Car Manufacturer. Skoda is the most ir-responsible car maker we have ever come across.
On Top of all these troubles, the Skoda dealers are a bunch of Cheats as was displayed by their Oberoi Auto Dealer in Dehradun. They replaced a damaged Bonnet on my Vehicle and cliamed full money for a new Bonnet. When we confronted them, they simply apololgized and said they will agin replace the Bonnet!!!
I am so fed up of Skoda that am ready to file a Consumer Court case against them. Would appreciate if someone form the team can guide me to some media contacts where i can bring out my grievances against Skoda. For last one year i have simply been corresponding with Skoda without any results!!!