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Originally Posted by madbullram  I was a happy Electra Hyundai customer until the last two service which left lot to be desired. The garage which had the personal touch has lost it now and it has also become one of the many garages. Let me not get into what went wrong there, so I was looking for a good garage and then I found Ignite. |
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Originally Posted by RedOne Same experience with me. I was a very happy Electra customer but of late it has been going south. I think it is because Chikki left. Last few times was consistently bad service, unrectified problems and repeat visits. Worst of all, they have difficulty in accepting bad work and just find excuses.
Gears,
Red-One. |
At last they seem to be falling / fallen! As you guys said i had also heard from a lot of other customers that they were very happy with Electra but never knew what made them tick. My experience or rather our experience as i was much younger then dates back to somewhere between the mid 80's early 90's when the indian car spectrum was different then. The owner/s of electra had a very close associate with whom the rally brother from electra would embark on rallies. On the advice of this associate who i would not like to name, we had sent one of the groups ambassadors for decarbonising / re-boring the engine(atleast thats what the bill said so). When the car came back it was in a condition that one would not even want to sit in because all kinds of noises were emancipating from the engine bay area. Sent it back time and again but they just could not find out what was wrong. Fed up we sent it to another garage and when they opened up the engine again they found a couple of screws left inside the engine which was the culprit! So much for their rally driver owned image garage. It was only later on that i came to know from some really high and well placed sources in the city that its ONLY if your a "WHO IS A WHO" in the city, will your car get its due ATTENTION if not more!! Wonder whether that ATTITUDE ever changed after that period? If it did, well it seems to be RE-SURFACING / RE-SURFACED!
Phew, that was one RECAP
