Quote:
Originally Posted by Lalvaz 
While its nice to know that the senior folks at M&M are trying to sincerely resolve Beejays issue they need to look at the underlying reasons for the bad quality of repairs done initially. It just points to a lack of training and QC at the ASC. |
Arif Rizway who got in touch with me from Bombay had called me primarily to understand the first hand incident. I must say that he sounded genuinely interested and had asked me a lot of questions, like, whether the vehicle was painted in a booth, and things like that. He was apologetic and even asked me not to take delivery if I am not satisfied and get back to him.
However as Kumar points out I guess all this customer delight must be of more help to them than me and this will not be the same after even the Xylo clocks 100,000.