Most dealership/A.S.S people cant match the customer / service guy ratio. You will be suprised at how much cars each chotta a.s.s. guys ' service' on a day.
And in some cases; competition. They just want to make money. And some have the confidence that modern cars are bullet proof and hence need little attention.
For me, a verbal threat is enough to see that they service my tough guy right. And I see that the same service advisor sees my car.
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