Varunroy,
I wonder why he backed out of a 1 year agreement that nothing would go wrong with the replaced parts. 1 year is too short a time. I feel you should write to the ACI help line who would be only too pleased to help you and you would get compensation + free replacements of parts and if you can, ask for the standard 2 year warranty cover on the replaced parts.
Consumer court is also an apealing idea if you feel they could have done more even with ACI's help.
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