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Originally Posted by Steeroid However, the case seems SO strong on the face of it that they only have to walk past the court to get a verdict - the need for alternative action is when you want to pressurise the vendor when your case isnt so strong. The Roys seem to have enough ammo to blast Tata to kingdom come... |
Whether Mr. Roy wants to go to court to get his car replaced or not, is his decretion. But, looking at larger picture, if this thread can shake up lethargic Tata support organization even a tiny bit, it will be great help for Tata customers. We all should try for that.