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Originally Posted by Max Hi Guyes,
I sent emails to more then 8 tata officials but haven't heard from anyone yet. 36 hours are already over. Not even acknowledgement I think Mr. Varun is right, don't expect any kind of help when you buy any product from TATA MOTORS.
I also had very very extremely bad experience with TATA Indicom when I bought new phone connection from them. Overall I think TATA group of companies is the most unmanaged companies. I will ovoid TATA's like plague from now. I have TATA AIG insurance and i will cancel it or won't renew it when it gets over.  |
Thank You Very Much Max for all the trouble you've taken.
Let me share another experience that happened today, and I hope Ratan Tata sees thils because I am lodging a formal complaint on this issue also.
I happened to visit the Local VSNL Office today, to set right a renewal problem of mine which happened a few days back. The reception desk has two girls, both sharing a single telephone. ( a tata indicom landline ). In order to address my complaint, one of the receptionists looked around for the telephone, which was finally found under the desk, with the receiver off the hook. Obviously, the phone was placed below the table so that no one notices that the receiver was off the hook, giving a busy tone to any caller calling the help desk. When I reprimanded them for this, they said that they had gone for tea and hence had put the receiver off the hook. I told them that they should take turns in taking a break and not leave the desk unattended. It was only then that I noticed a huge poster on the wall with the chairman's photo on it. It was a Tata company.
