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Originally Posted by Ajay We buy cars from the manufacturer i.e Maruti, Tata etc and not from their suppliers. Dont you think the manufacturer is responsible for any issues / defects with the package? |
Absolutely Ajay, absolutely. No two opinions on that buddy. And that is why we take a warranty from them and chase them when something goes wrong (incidentally, tires and batteries are two things for which we have to go the respective supplier/manufacturer. I wonder why!).
I guess you went on a completely different path there. I was just pointing out the fact that it is the tier III suppliers who are still to get their acts together. And till that does not happen we will keep getting those niggling problems. That only dilutes the brand equity of the manufacturer. As I also said, thankfully Tatas have now started reigning in even these smalltime suppliers. In fact recently Tatas decided to junk some tier III suppliers for some odd parts (weather strips, rubber beadings) and procure these from the Chinese and the Thais who seem to make these things better.