I just wanted to put in this note to THANK THE ENTIRE SUPPORT TEAM including
Aah78, Aditya, Ajmat, DerAlte, Dippy, F50, Jaggu, MPower, Navin, Normally_Crazy, Ported_Head, Rehaan, Rtech, Rudra Sen, Samurai, Technocrat, TheMAG, TSK1979, Zappo and V12 for the exemplary support shown by them to our community. Each one of them is either working or studying full-time, and are yet consistently active members of the Support Team. It can get extremely cumbersome to manage a community of thousands of members / lakhs of visitors (and growing), but these guys have always performed with a smile. They take a considerable amount of time out of their busy schedules, only with the motivation to maintain Team-BHP as the Definitive Indian Car Community.
Among many others, these are just some things that the Support team does in the quest to maintain Team-BHPs spotless quality.
- In a separate private forum, about 50,000 messages have so far been exchanged between us for interactions regarding the community issues, solutions and recommendations.
- Several meets have taken place at residences & offices of moderators for community discussions. Each suggestion is discussed to death, and from every possible angle, before implementation.
- All have shared their personal cell numbers, and willingly pick the phone up at hours past midnight when a community issue crops up.
- We monitor the board 24/7/365. Any moment that is spent on the computer has Team-BHP open and active.
- If any Team-BHP rule is broken, the moderator team edits / deletes the post and PMs the member with a reason for mod action. This is performed several thousand times every month and includes checking posts for SMS / incomplete lingo, abusive language, posting in the wrong sections, spamming, personal attacks and so on.
- The entire community is serviced each saturday. This initiative alone consists of about 20 different tasks to be carried out within the server and database. Data is maintained with accuracy while daily backups ensure that the wealth of Team-BHP is never lost.
- This week, we took the initiative of going through the entire database, and moving threads etc. to the right sections.
- The forum software has been upgraded several times (brand and latest versions) only to offer the most splendid community experience to the members. In addition, we have opted for our own premium dedicated server with the biggest American private hosting company, that is ranked best for QUALITY.
- The average response time to "Report this post to a moderator" messages is less than 10 minutes.
- We have resisted numerous threats from players of the automotive industry who were cheesed off with an honest (yet negative) Team-BHP review about their product / service. NOT ONCE have we given in to players from the automotive industry and their biased demands. And we never will either!
- Hundreds of promotional / support activities have been carried out by each member of the support team including search engine submissions, co-branding events, presence at auto shows etc.
Also in line with this gratitude to the moderators is a request to all BHPians to adhere to the Team-BHP rules, whose purpose is only to serve the Indian car community with the highest quality of information possible. We are the first to abide by the rules and would appreciate your support in maintaining the quality of his board.
Team-BHP is extremely close to our hearts, and we will only put in the best of efforts. Pro-activeness, attention to detail and the desire to excel has become a habit within the Support team.
Thanks guys for your time. For your support. For your loyalty. For the love shown to Team-BHP!! What you have contributed is invaluable to this community.
For those keen on more information about the team, here is the
Know your moderators linky. (Know your Moderators)