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Old 13th March 2006, 13:38   #1 (permalink)
BUSA
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Join Date: Aug 2005
Location: Bombay
Posts: 5,069
Wink Tyre Warranty Claiming

The right front Goodyear Eagle Ventura started to have a bubble sought of in the tyre. I went to my tyre dealer and showed him. He told me to come on Monday when the tyre engineer would be coming at 12:30 P.M

So today i went there. The tyre was told to be removed. So first the guys put the car on jack removed the bolts but the tyre refused to come out. It got jammed. I guess because of rust. Finally after lot of hammering and pulling the tyre came out. There was a nail in the tyre at one spot, though that neednot be repaired as i wanted a New Tyre. The Alloy was removed from the tyre and then the Engineer looked at it and came told me that due to the car going into the pothole the cars tyre had developed this spot. He marked it with his chalk and tried to convince that by patching it the tyre would give me a full service. But i was not convinced. I told him that i had 195/50/13 on my esteem and it was mainly used for off roading but it didnot develop any problem that means this piece of yours is a defective one.

Engineer Inspecting the Tyre



Then i started to argue : -and then he gave up and finally agreed for replacement without much arguement.

The Defective Tyre : -





The Inside View of the bubble..







The Tyre Joining the set of other replacement pieces..



Making the Replacement Receipt



The Markings on the Tyre





Finally the New Tyre arrived but i had to pay Rs. 1020 as the tyres depth had become 5.5mm from 8.0 mm amounting to 31% wear(in just 10,000kms) hence had to pay 31% the price of the New Tyre. I bought them for Rs. 2950 per piece but had to pay 31% on the invoice of Rs. 3350.

Some people had come who also wanted their tyres replaced but then the engineer convined them by showing some maps. Finally a new piece was given to me and i am happy the procedure was quite simplified without any delay. I got the new piece immediately without delay.
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