[navdeep]

Originally Posted by Rtech

Ok. To update this thread. I got the M800 shipped from Gurgaon to Mumbai by Agarwal.

They picked up that car in Gurgaon and drove it to their loading point. The car was loaded onto a closed car carrier along with some other brand new Maruti's being delivered. Rs.4,250 - half the total cost, was paid at this point. Copies of all papers were given, along with one set of keys.

It arrived in the outskirts of Mumbai 5 days later. I get a call from the person asking me to come to Panvel and pick up the car! I tell him that we have paid for a door to door service, so I am not going anywhere, and I expect the car to be delivered to my doorstep as agreed. A few minutes later, I get a call from the company HQ in Gurgaon asking me what the problem was. After I explain the situation, he tells me not to worry, I won't have to pick it up and wouldn't have to pay anything other than the agreed amount.

About 4 hours later, the car arrives at its destination. The car itself is filthy, smells and the front bumper is broken. They first denied that the bumper was broken by them, saying that it was given to them in that shape. However photographs taken just before the car was packed off in Gurgaon shows otherwise. They then laugh and say that a new bumper is just around Rs.800, so why make an issue. I explained that the cost of the bumper was not the point here. However, my Brother inlaw told me to forget about it, so I did and paid up the balance Rs.4,250 to the driver.

Total cost: Rs.8,500 (Half on pickup, half on delivery)

What to them .. they were supposed to be best in the business.

They then laugh and say that a new bumper is just around Rs.800, so why make an issue. I explained that the cost of the bumper was not the point here.

you should have deducted that from your pending payment