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Old 10th June 2007, 13:16   #96 (permalink)
Thad E Ginathom
Senior - BHPian
 
Join Date: Jun 2007
Location: Chennai
Posts: 1,114
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We booked our Vdi on 12 March from Indus Motors in Chennai. i think the promise was 4 weeks at that time.

Every time we called the guy the time was increased, and when I complained to his manager the guy just laughed.

In the end I was surprised to get a call from Indus saying that if I wanted to pay extra for ABS they had a vehicle available in our chosen colour expected in about a week. I thought I'd ordered ABS anyway.

So... they guy we originally dealt with was an idiot, got a heap of stuff wrong, caused no end of trouble to the company and, don't worry, because he doesn't work there any longer. Nor does his manager.

Yes, I paid the extra for the ABS and took delivery on 25 May. The team who handled our order were excellent, and are continuing to sort stuff out for us.

So... 6 weeks. Not too bad.

It seems, though, that the dealers have little or no idea what is going to be sent to them when! It's a pity that the salesfolk are not more open about this.

If I'm looking at the right number, the on-the-road price, VDI with imobiliser, was 5,76,974. I got a few accessories, on account of the messing around by the ex-salesman, but there's no bargaining on the diesel prices at all (it seems). Seller's market!
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