Team-BHP - View Single Post - Incompetent service from Pratham Motors (Bellandur, Bangalore)

snaronikar · 21st June 2007, 17:57

Hi,

Its not the questionof Pratham Motors.....The service is equally bad in RNS motors (Y'pur). I had given my Wagon R for servicing on 16/06. They gave the delivery on 17/06. It was a normal servicing which was due afgter 6 months.

to my astonishment when they handed over the car, they had not even wiped the car (interiors). I had to ask them to do the same.....had to wait for another 1/2 hour for delivery......

I feel we should have a law to sue these guys with hefty penalties if they donot understand what customer satisfaction is.......

21st June 2007, 17:57	#15 (permalink)
snaronikar Senior - BHPian Join Date: Jun 2007 Location: Bengaluru Posts: 2,777	Hi, Its not the questionof Pratham Motors.....The service is equally bad in RNS motors (Y'pur). I had given my Wagon R for servicing on 16/06. They gave the delivery on 17/06. It was a normal servicing which was due afgter 6 months. to my astonishment when they handed over the car, they had not even wiped the car (interiors). I had to ask them to do the same.....had to wait for another 1/2 hour for delivery...... I feel we should have a law to sue these guys with hefty penalties if they donot understand what customer satisfaction is.......