I would say overall foreign banks have forced our govt banks to improve...there are black sheeps on both sides and better to stay away from them (e.g. from personal experience ABN AMRO, OBC)
Also check out the call centers of the mnc banks...they have absolutely no clue...i am right now struggling with HDFC to get them to tell me the features and brichures of their credit card. Whenever i speak to a custcare rep, i end up finding that i know more than her. |