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pugram · 19th August 2007, 21:09

Car back from first Service.

Basically, nothing is done in the first service. Checking electricals, brakes and other nitty gritties and a good water wash is their concept of a First service. No oil change either. Oil change only at 2nd Service 10k kms.

But the service experience was good. And the best thing was this - The moment you enter the service centre, a guy out there hands you a bottle of water (200ml) for you to quench your thirst. I thought that was really good.

I got prompt calls from the service advisor on the status of my car and the vehicle was delivered around the promised time. Only problem was the location of the service centre, which is away from the city. But still reachable by public transport. I have suggested for a pick-up service which they are not yet into because this particular service centre is new.

The bill was read out for me and each and every item listed in the bill was explained. I was also asked to sign over a "Bill explained" line.

The dents in the wheel arch and the door (door glass used to get stuck up on winding, though the dent was minor) were done very good. Only scratches remain in the front left headlamp. The panel above the wheel and the left door were re-painted in full. Total cost 12500, including labour and taxes. These guys even charge for the Masking tape & steel blades they used for scraping. Decided to leave the left ORVM as it was.

Thanks guys for your wishes. It was a frightening experience to find your car sliding against your wishes. Thanks again

19th August 2007, 21:09	#42 (permalink)
pugram BHPian Join Date: Mar 2006 Location: Chennai Posts: 165	First Service Car back from first Service. Basically, nothing is done in the first service. Checking electricals, brakes and other nitty gritties and a good water wash is their concept of a First service. No oil change either. Oil change only at 2nd Service 10k kms. But the service experience was good. And the best thing was this - The moment you enter the service centre, a guy out there hands you a bottle of water (200ml) for you to quench your thirst. I thought that was really good. I got prompt calls from the service advisor on the status of my car and the vehicle was delivered around the promised time. Only problem was the location of the service centre, which is away from the city. But still reachable by public transport. I have suggested for a pick-up service which they are not yet into because this particular service centre is new. The bill was read out for me and each and every item listed in the bill was explained. I was also asked to sign over a "Bill explained" line. The dents in the wheel arch and the door (door glass used to get stuck up on winding, though the dent was minor) were done very good. Only scratches remain in the front left headlamp. The panel above the wheel and the left door were re-painted in full. Total cost 12500, including labour and taxes. These guys even charge for the Masking tape & steel blades they used for scraping. Decided to leave the left ORVM as it was. Thanks guys for your wishes. It was a frightening experience to find your car sliding against your wishes. Thanks again