Something worse than what happened to GTO's friend could have happened to my dad 12 years ago. We had booked a red maruti 800 std from Popular automobiles in TVM in August 94. The delivery was done in July 95. (in those days the delivery periods were really long) On that day my dad along with two of my uncles went to popular and inspected the cars there. There were only two red 800's in the lot. One had small deformations in the dash and one of the door locks would not work properly. So my dad selected the other one and all the paper work was completed. Then he asked them to do all the fittings (mud flaps, seat covers, etc). He was told that the car would be ready only in the evening. So they came back. In the evening we went to take the car. All formalities were completed and just before leaving when the salesman opened the bonnet to show us the where the engine number is, he became really panicked. Popular had goofed up big time and had already given our car to someone else.(the engine number was different). Then immediately all of us piled into the car along with someone from Popular and took off to the other customers house. There we exchaged our cars. The next day we had take our car to Popular once again as there were no extra fittings on this car. But we got only grey seat covers as the red ones we had orginally got fitted were not in stock. But since those were the days in which the dealers were the rulers we could not do anything.
But imagine what could have happened if the goof up had not been discovered on time (accidents, insurance, tax renewals, reselling(we have not sold that car yet because it was our first car and we love it), inspection during police checkings............ The possiblities are mind boggling and we would have been in big trouble for no fault of ours. |