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Originally Posted by Absar  When I began to take away the car, in Ford itself, speedbreakers were there, and I could still hear the creaking sound from the steering wheel. Arrrgh! He did say they couldn't find out the sound but he had lubricated the steering shaft!! How can they not hear it when I hear it so clearly and its irritating!
cya
A |
Grrrrhhh....I have been thru this pain before. Now I realize its futile think this as a specific problem with Ford. Its the demographic profie of the people taking care of our cars.
You would be better off shooting e-mail(s) to Ford India. I have done those on multiple instances and now the workshop folks have assigned a particular point-of-contact for my car. So that even when I am away My Dad takes the car to him. Surprisingly, touchwood, my car hasn't created any trouble for him.
Now, before you take the car with a specific problem, take the mechanic along and let him experience the problem. If it is a rattle take it thru a pothole that will cause a particular rattle. I know, it needs prior work to identify a particular sound and its usual characteristics, but thats the fun part.
Make sure the mechanic/service person knows while you are giving the car, after providing a demonstration, that you will evaluate the characteristic before taking delivery. It works.
My car does not deliver any unwanted noises and in 43k it has done, is absolutely tight. I will give credit to that to my mechanic and the brilliant optimum engineering by Ford. It does not weigh like a tank but still has its rigidity.