[sinhsha]

Thanks all for your response.
Yes this Rs 9662 for regular routine service with diesel filter of 1472.82, air filter for Rs 710, oil filter 378.68, engine oil RS 4460 paid service for Rs 1250, Shampoo wash for Rs 200 plus 1190 of VAT and other taxes. And after spending that much what I get, my armrest lock broken, engine opener handle lying on the floor, car bgetting broken down on the road on Monday while going to office, travelling to office daily by hired car for one week.

The more suffering:
From: Shantanu Sinha
Sent: Wednesday, October 03, 2007 6:47 PM
To: 'Sudhir, Srinivas'
Subject: RE: New Concern
Importance: High

Hi Sudhir,
Thanks for your prompt response. I was supposed to collect my car at 5 PM today and that was from them till their call at 3:30 PM but was informed at 4:30 PM that another part was broken and that part is not in stock and don’t know when that part will arrive or how much that will cost. They told it may take 4 to 5 days to get the car. I am scared that due to your querying them about my car if I am getting taken for a ride by them. My residence is about 230 KM away from the workshop so following up the progress of the work by being presence of somebody from my side is out of possibility.

P.S. I had cancelled the booking of swift VDI( Diesel) for my wife last month on hearing the news of January Launch of Fabia. I thought myself to be a loyal and happy customer of Skoda who loved to talk about the efficiency, high speed grip and sheer reliability of the machine. Hopefully I will be allowed to remain loyal in long term.