Quote:
Originally Posted by blasé  As "LLL" suggested complain to "ombudsman", there is usually a procedure to follow before contacting ombudsman, the procedure is published in all banks websites (some banks make it difficult to find though).
I had problems with my credit card and a mail to ombudsman, had the bank officials come back begging to forgive. |
Per rules, you need to give a written notice to the bank and give them 1 month to resolve it. Hence i suggested ashwin copy ombudsman so that Axis bank knows that they are dealing with serious stuff here. I had 2 ABN complaints resolved within 24 hrs this way after trying to solve it for more than 6 months with them directly.