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Old 18th November 2007, 22:08   #1 (permalink)
rkbharat
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Join Date: Sep 2006
Location: Tokyo/Gurgaon/New Delhi
Posts: 543
Default Pathetic service by Crossroad onroad service

Yesterday battery of my Indica flushed completely after 10 mins of use of fan and Music system. I was with my 7 month old daughter, waiting for my wife to come back from vegetable market.

Without any hope, I called crossroad people, and as per there standard response, they cam after 1hr and 10 min. The guy came in a rusty maruti van and tried to jump start the car. Finally 2-3 attempt car started.

in last 3 attempts to ask for service they took 1.5 hrs, 1 hr and 1.2 hr, and they claim max 30-40 mins.

they really are exploiting there monopoly kind in market.

Also I observed a very interesting thing, when the car was new there service was very good, and after 6 years, service is hopeless. Same happened to a friend.

Its so frustrating that they keep saying 5-10 mins, and even after 1 hr nobody turns up

This time I asked for a copy of job card, and the mechanic said, he do not have the job sheets.

I am not sure, what should I do?
__________________
Cheers.....Rajiv
SX4-ZXi, May 2008, 7000KM, FE City 10.5-12, 100% AC
Maruti 800, 1999, 7800 KM, 19KM/L
Indica V2, Sold at 97234KM
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