[Sam Kapasi]

My 160GB classic was working perfectly till this evening. I connected it to my Mac and it asked me if I wanted to download a software update.

It was a 50MB download, completed it, it installed and that was the last time my iPod played :(
It gets to the album, song name everything, but the counter will not move from 0:00.

When I connect it to my computer it just hangs completely. So now I cannot format or reset it.

I am most upset. I have a lot of extensive travel lined up this month and I leave for Bangalore tomorrow morning. Will now pester Apple service in Bangalore. Hopefully I'll have it fixed or a new one in the next 5 days, will keep you guys posted.