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Old 24th January 2008, 12:46   #21 (permalink)
ravibhat
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Join Date: Jul 2006
Location: Bangalore
Posts: 1,324
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Small update about Intermediate service: I wanted to fix few issues things once for all so found 2 days off time and booked appointment well in 1 week advance.

From last 3 months we noticed outside smell used to enter the cabin even if AC is on with inside air circulation mode mainly when we are struck in traffic or passing heavy factory areas where there is too much of smell in the air.

Gave vehicle for service on 22nd evening in Ravindu Toyota before I boarded KSTDC volvo bus Tirupati package tour. Today Morning I collected the vehicle. Only disappointment is i had to wait for 90 minutes to take the delivery and same case other 4 owners service advisors give bad excuse of shortage of drivers and even after repeated request they will never drive out from service area. Service Advisor went and have them the car out. Toyota need to improve this for sure I can almost every customer get disappointed there who wait for so long time with frustration.

List of jobs done:

1. Outside Bad smell entering into cabin when As on: Looks like its fixed but i will know only after I travel in all sorts of roads. Good that I can see they have cleaned entire AC units/ducts/pipes etc..

2. Loose Driver's Seat : Fixed

3. Doors and Window Rattling : Fixed

4. Tight Gear shift : They said they checked (I guess they said clutch bleeding ) and fixed it, i will know only after few hundred kilometer driving.

Costs: Nill, they didn't charge for anything, no labour charges also.

I can see every time they do quality job but need to improve in providing service on time! Because I give them lot of extra time to get it done after I realized they never deliver on time.

Tomorrow's my car scheudle: Washing, Cleaning of interiors/exteriors and then polishing by the person who give door delivery service. Expected cost: 700/- rs

I will post some real good pictures soon.

Regards,

Ravi.
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