I also had very good experience with these guys. had the motor of one of the doors dead; they came down to my office, replaced the motor with a new unit and left.
they never asked me for any document to prove that it was still underwarranty!
the next time was to check if my remote was working properly (had an issue). I thought that the battery needs replacement; but they checked and said that it was a glitch with the unit, fixed that and gave back the remote. zero cost (this was after 2.8 years of use!). |