My experience with Kalyani motors...
Sales: i was very impressed with the sales experience. The dealer provided door step service, was extremely courteous, ensured test drive arrangements are complete. In fact, many other dealers (Sagar, Pratham, Mandovi) were not able to provide me test drive of swift-D as per my convenience. The customer service manager also personally followed up on the day of delivery and afterwards as well. The only sad part is that salesman knew only basics and did not know much about technology. However, since I had done enough research on my own, it did not matter to me.
Service: i have completed only one service. Due attention was given to understand the minor issues. The sore point (why does there always have to be atleast one?) is that they charge 1.5% extra if payment is by credit card. I am quite satisfied overall.
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-Sree |