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Old 20th February 2008, 15:59   #12 (permalink)
vasudeva
Senior - BHPian
 
Join Date: Mar 2007
Location: Delhi
Posts: 1,080
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It may be better for a car owner to be aware that many times, a company's `commitment' to give quality post sales service is ruined by some dealers for whom every minute spent on (no revenue) problems is revenue lost. It is always better to write to the company at the first instance rather than waiting for a resolution. I think that will give a better resolution rather than getting fobbed off by the dealer.
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