Quote:
Originally Posted by vasudeva Trust me since I have cars of both, but with Toyota post sale service, if you write to them even for a minor complaint about the dealer service/employees, you can bet that you shall get a very quick reply followed by a lot of calls/attention from the dealer offering you anything to make you happy again.
I have done it twice in past 1 year (for 20 mins delay in attending to me and for keeping my car out in the open for 25 mins with windows open prior to wash), and the attention I get makes me feel that any reasonably cheap service component that I ask for shall be given for free (just do not feel like asking for anything without paying for it). |
Even i do have both i.e. optra & innova and surely admit the A.S.S. of GM is no where near to Toyota, its extremely superb and up-market.
Care to share the mail ids of Toyota and GM !