I have posted about my experience with Cauvery Ford. Becoming upset will not help anybody. What he needs to do is to tackle the root cause of these problems i.e., their servicing and customer friendly attitude.
I did not have any complaints with dealers when I was owing other cars and had given servicing. Infact, the dealers themselves called up and informed about the readiness of the cars and if at all any parts needs to be replaced. It did not happen here. Moreover, they did not attend to the complaints I had given. OR if they had attended, was not able to solve the same. I still have the problems of Sl No 2 & 3 as mentioned in my original post.
The email id which is given on the invoice is a general id and it does not specify whether it is a director's or not.
Quote:
Originally Posted by nikhilb2008  Yes, the director came to know abt this incident through me.
@snaronikar, next time you have any issue with them, contact the directors directly !! :P . Their email addresses are available on the bill or something right ?
The director was a little upset that you didnt contact him and directly posted on the website thus giving them bad publicity.
Anyway, if they do solve your problem then it will be ok. Anyway guys, from next time, please try to solve the problems in all ways before resorting such measures like posting here 
The direcotrs take great interest in customer satisfaction and one email to them from you would have done the job instantly !!
Anyway, do go tomorrow and post back. All the best |