Team-BHP - View Single Post - Maruti Service fails to help a stricken customer !

kuttapan · 21st March 2008, 19:58

Round-the-clock services in most of the cities
A computerized call-monitoring system dispatches a mobile MOS van to you at the earliest
All MOS vans are manned by qualified Maruti Authorised Dealers / MASS technicians who are trained by Maruti in problem diagnosis
You are charged only Rs.100 on labour and spares
The charges do not apply provided vehicle is under warranty and the defect is covered under warranty. For detailed warranty policy, kindly refer to owner's manual provided with the vehicle.

21st March 2008, 19:58	#3 (permalink)
kuttapan BHPian Join Date: May 2007 Location: Long Island, NY Posts: 670	FYI, it is Maruti ON-Road service, not Maruti Breakdown service. This is what the link says -> Maruti Suzuki India Ltd: address, regional offices, on road services, call centers, toll free number, call center, Furgaon, Delhi, car queries, works office, contact form, locations The MOS ensures: Round-the-clock services in most of the cities A computerized call-monitoring system dispatches a mobile MOS van to you at the earliest All MOS vans are manned by qualified Maruti Authorised Dealers / MASS technicians who are trained by Maruti in problem diagnosis You are charged only Rs.100 on labour and spares The charges do not apply provided vehicle is under warranty and the defect is covered under warranty. For detailed warranty policy, kindly refer to owner's manual provided with the vehicle.