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Old 30th March 2008, 09:56   #32 (permalink)
ravibhat
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Join Date: Jul 2006
Location: Bangalore
Posts: 1,355
Thumbs up 3rd Service Update - Ravindu Toyota

Since I did highway, bad roads travel and couple of long journey expected next month I decided to get 3rd service done. I wanted discuss with Toyota people about my battery which went dead suddenly.

Took appointment and reached service centre at 8:50AM on time, to my surprise (as per their promise last time) Service people took my vehicle very fast! Till date I had to wait for at least 30 minutes to see someone who would approach me even after I follow up with them multiple times once I reach there. I can see they increased man power now and also employees are working with better Interest.

I usually get service done once in 8,000km instead of prescribed 10,000km.

When I asked about my battery went dead he asked me few things which included If wiring done in case If I have upgraded my headlights. I knew I didn't upgrade my wiring when I had put H4 100/90 bulbs. I asked him to get relay/wiring done.

Service Advisor promised me to deliver the vehicle at 5pm and it happened 30 minutes before that. When I went there to collect the vehicle I am completely satisfied after inspecting the vehicle.

I have already K&N Stock Replacement Filter so no question of airfilter change. Vehicle has clocked 25,000km so I would change AC filter in my next service at 33000.

1. Relay/Wiring done cost: It sounds cost too much but they say this is best possible way so it won't affect any electricals, I can see they did the job very neat.

A. Headlight holders: (2 in numbers) : 80/-
B. Relay: (2 in numbers) : 590/-
C: Labour charges : 913/-

2. paid service cost: 512/-

3. 4 way spray: 29/-

4. cap rear wiper: 9/-

5. blade rear wiper: 125/-

6. toyota engine oil 6 ltrs: 1050/-

7. oil filter: 426/-

8. oil pan drain: 30/-, fluid washer: 27/-

3rd service cost: 2300/-

Relay/wiring cost: 1600/-

All above including tax.

ODO reading at 3rd service: 24928.

Next service Due: 33000.

I can see tons of improvement in the service and quality is well maintained. Washing is superb also interior cleaning. I am now feeling happy about Toyota service and my patience to allow them to improve started working now!

After service: I can see Innova is more smooth now and more clean and neat!

My Rating: Ravindu Toyota: 7/10 (1 year back I rated their service 5/10). I can see they have shown sign of showing 10/10 marks very soon.

If some one ask whats my next car purchase Guess what! It will be New Corrolla AT for me/wify to drive around. If Innova comes as AT variant then I might think about that for sure because of great seating position of it.

Regards,

Ravi.

Last edited by ravibhat : 30th March 2008 at 09:59.
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