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Old 11th April 2008, 23:34   #1 (permalink)
DDDHRUV
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Join Date: Dec 2007
Location: MUMBAI
Posts: 38
Default Turbocharger failure in new safari 2.2VTT(Edit: Solved; only a cracked rubber tubing)

I have already mentioned in my earlier post that I had purchased a Safari 2.2VTT Pearl White EX on Friday 28 March from Fortune Cars, Powai. The following Sunday i.e on the 30th while going for a short drive I noticed that the SERVICE light started glowing on the instrument panel. I could immediately find sudden sluggishness in my vehicle. I went through the manual and mate note of the problem.
I immediately called the dealer and conveyed the problem to him. Luckily as it was March end he was available at the showroom on a Sunday. He immediately reassured me that it was no major issue and requested me to get the vehicle on Monday morning as the senior technician was not available on Sunday.
I went to the dealer the first thing on Monday morning. A couple of technicians went through the diagnostics with their laptop and all their tests went fine. No fault detected. They reassured me saying some connections to some sensor may have been temporarily disconnected due to some jerk etc. They rechecked most of the electical contacts and gave the vehicle a clean chit.
Exactly three days later during noon time when I was driving at a steady 1600 -2000 rpm on an open stretch of road the SERVICE light once again appeared. This time I was alarmed. I immediately drove the vehicle aside and stopped the engine. I waited for about 3 minutes and restarted the engine. Strangely the SERVICE light disappeared. All these while I had been religiously following the 30 sec pause while staring and stopping the vehicle. However as I was very close to my dealer I straight away drove the vehicle to him and conveyed my displeasure to him.
He asked me to leave the vehicle with him for a day so that he could carry out exhaustive tests. I agreed and returned back the next day to once again find no fault located but assurance given that all possible contacts have been rechecked and tightened up so all stray chances of loose contact eliminated.
I had been driving the vehicle till today without any issues mostly throught traffic congested Mumbai roads with hardly any open stretches. Today in the afternoon as my kids had begun with their summer vacation I had planned to make a weekend trip to Shirdi with Nasik stopover. I left my home in Andheri at 3.30 and crossed Thane by 4.30 in relatively thick traffic till IIT Powai. As I picked up momentum on the Bhiwandi Bypass my bugbear the SERVICE light reappeared. I parked the vehicle to the side and switched off the engine. On restarting the light disappeared and I carried on. After a couple of kilometres I the light reappeared. I immediately called up the workshop manager at Fortune, Powai. He heard me out and asked me to proceed without worry as the light would go off on its own and bring the vehicle on Monday after my return. I proceeded for 10-12 kms but with no avail. I was simply not possible for me to drive any further with the vehicle in such sluggish mode. I picked up the manual for Tata workshop nearby and found out that Fortune has an service outlet at Wagle Estate, Thane. I called my dealer and asked him to make arrangements at Thane to receive my vehicle. I turned back and proceeded slowly to Thane fortune stopping every time the Service light appeared. When I reached the gate at Fortune Thane the SERVICE light was not on. They were aware of my complaint and promptly attended to the vehicle. They took the vehicle for a short drive within Wagle Estate and strangely no SERVICE light appeared. They then hooked up the laptop and ran all the diagnostics and no fault located. By this time I had, had enough. I coolly asked them to pack up the laptops and come again for a longer test drive with their senior mechanic/technician at the wheel. We drove for about 5 kms and had turned back to return to the workshop when the SERVICE light appeared. I heaved a sigh as I had been proved right. Now it was their turn to get alarmed. Immediately they hooked up the laptop and two error codes popped up. I forget the code nos but one pertained to the glow lamp malfunction and the other was something to do with the turbo charger. They opened the engine cover and checked the turbo charger. Fault diagnosed as play in turbo charger shaft arresting free movement leading to short supply when the engine crosses say 2000 rpm leading to malfunction alert and SERVICE light getting on.
I had a lengthy talk with my dealer. He apologised for this malfunction and ruining my weekend and informed that as the turbocharger would have to be replaced in this case. I would have to come to Powai on Monday preferably, as the part is not in stock.
With all my plans ruined I returned back home with my family disappointed.
Mods, I know this thread is very long but we all know that the past few months have seen a flood of buyers of the 2.2 VTT, many of them 1st time diesel vehicle buyers so I felt it necessary to keep them posted. My questions still left unanswered.
1. I had gone through all the predelivery inspection. I had even been to the dealers yard at Nerul for pre registration inspection. still could not anticipate this.
2. The diagnostic software is not conclusive or the TASS not well equipped to utlilize and decode the scope of the software.
3. Glow lamp malfunction still a mystery ...till Monday.
4. Hope to speak to someone at TATA MOTORS, Mumbai some time tommorrow. But tom. being a saturday not very hopeful of locating anyone responsible.
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