Quote:
Originally Posted by DDDHRUV  3. The dealer also happened to mention that on Tuesday when TATA technical team drops in attend to this complaint they would not like me (customer) to be present in the shop floor. I can wait in the waiting lounge or leave to come back later when called. Is this binding on me or can I insist my presence while inspection and repair is on. |
Ouch, that must have been a real waste of a day. Anyway, when the technical team arrives, insist on a personal audience with them & be around when they fix it. If the dealer objects, ask him to make you speak to the head of the team directly, these guys usually are more accommodating.