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Old 13th April 2008, 08:02   #23 (permalink)
arpandiv
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Join Date: Aug 2007
Location: Mumbai
Posts: 147
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Quote:
Originally Posted by DDDHRUV View Post
3. The dealer also happened to mention that on Tuesday when TATA technical team drops in attend to this complaint they would not like me (customer) to be present in the shop floor. I can wait in the waiting lounge or leave to come back later when called. Is this binding on me or can I insist my presence while inspection and repair is on.
Tell the dealer you are really worried about the car,if he gives you crap that sir it will be technical,we will handle it etc,glare at tell him that you seen them handle it over the weekend.Get to speak to the tata tech guys,tell them you would want to be there,also try and get the number of the tata regional service engineer(mumbai based) that will come in hand if such an occurance repeats(hope it doesnt!)
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