it is not at all surprising to see Ichibaan doing this. their service standards have been going down as they are opening workshops everywhere. They have this wrong notion that they are the best.
With my experience of working in a maruti dealer workshop, i have seen car maufacturers giving some of the dealers a higher preference and telling them that they are the best as they in turn give car manufacturer higher revenue in terms spares and other services.
here they do not understand that when a dealer thinks too great of himself he ends up behaving like how people at Ichibaan behave coz they know that no harm can be done to them by the car manufacturers.
let us not be at the mercy of the these kind of dealers and look out for people who really are truthful to their customers as well as to themselves.
shubbhi
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