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Originally Posted by nickatnite  To blame the dealership for an undesirable and possibly 'knee-jerk' reaction by the employees traveling with a prospect during a test drive and an accident happens ,is unfair. They are working souls doing their jobs.Also, no one seems to be showing any sympathy for the passengers(namely,the employees of the dealership) whose life(lives) could have been at risk , due to the negligence or unfortunate incident involving the driver. The Auto guy , who , when he saw his Auto being hit,probably saw his livelihood vanish ,possibly, for a moment in front of his eyes. Let us not be one-sided. We should give all the benefit of the doubt , and let qualified and authorized persons resolve this matter to the satisfaction of all concerned.If the accident was not entirely the fault of the driver, i don't think passengers traveling in the car will get out and beat him or her for any damage involved. Every action has an equal and opposite reaction.
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I do not agree with you regarding the dealer. Mob fury is understandable as mob consists of different kind of individuals, not dealer fury. Accidents happen by mistake and settlement has to be done in a civilised manner, not by using goondas and hitting the customer. Judgemental mistakes can happen to anyone and the incident narrated could happen to anyone test driving a car. I will never have any dealings with the dealer mentioned here.