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Originally Posted by flyingspur  You might have missed the point nick. I agree with you on most of what you said, but sunson needn't have been beaten up. Mob mentality on the roads is simply NOT acceptable. I didn't SOS a thousand bhp'ians to beat the hell out of the rickshaw guy who cut traffic and caused me to be part of a pile-up last week. There are ways to go about it in a civil manner. The dealership isn't being blamed for a knee-jerk reaction. They're being blamed for being outright jerks in their reaction. If they're not insuring the car, it's illegal and there's no two ways about it. Ditto for roughing up a customer who's already booked his car with them.
Sunson, tBhp will stand by you. |
To you and all who think that i'm condoning the dealer's reaction is missing my point. The dealer guys who accompanied him happened to react in a manner not befitting their role. But, we must understand that these guys must have had a rude shock having been through that incident along with 'sunson'. They are individuals and not an organization. Don't blame the organization for that. I feel for the brutal way in which 'sunson' was manhandled, despite the trauma he too suffered.But, there is no smoke without a fire.That is why we should react in a more mature manner and give all the benefit of the doubt till the dust settles and i sincerely hope 'sunson' will share more of this story with us. This is an eye-opener for me!. I will never operate a business in India. Customers or prospects will bang up my property and expect to walk away. I'm supposed to just wave and say Thank you!.