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Old 23rd April 2008, 12:30   #5 (permalink)
GTO
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Join Date: Feb 2004
Location: Bombay
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Quote:
Originally Posted by tsk1979 View Post
Mahindra(and its arch rival Tata) first should learn how to service their own cars, and how to treat customers.
Quote:
Originally Posted by vabs78 View Post
Looking at their reputation from the AutomartIndia days, I will take this with a pinch of salt.
You guys got a valid point. Mahindra has not proven themselves by offering consistently high service to their own cars! How are they going to manage other brands?

This leaves me wondering....why couldn't Bosch get this right either? We have heard soft rumours about many other attempts but no one seems to get it right. Why? I firmly believe there is a sizeable chunk of car owners looking for better service than the disorganised segment, at rates lower than authorised centers? Servicing / repairing cars is proven to be a lucrative business too.

Maybe its just a matter of time.....
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