Team-BHP - View Single Post - Now, Mahindra gets into *organised* after-sales service

maddy42 · 23rd April 2008, 15:14

I will recall an experience i had with mahindra ***. I had gone to get parts for my bolero and so when we made this trip to mangalore we visited the dealers store. We wanted 3 items.
1) The bolero plastic which is a part of the front dash. It is a squarish kind of piece.
2) The power windows motor as the cable of the power window motor was broken
3) The clutch pedal return spring.
The guy had to check out his inventory book to get the code of the part 1 and then he has a look at our vehicle and went searched for it in his stock but he didnt have it.
He didnt have part 2 and 3 and i was like what!!! When will these guys start stocking parts rather than making us run around like this!!!
Well i hope mahindra gets it right but i doubt it.

23rd April 2008, 15:14	#8 (permalink)
maddy42 BHPian Join Date: Aug 2007 Location: Bangalore, Mumbai Posts: 728	I will recall an experience i had with mahindra ***. I had gone to get parts for my bolero and so when we made this trip to mangalore we visited the dealers store. We wanted 3 items. 1) The bolero plastic which is a part of the front dash. It is a squarish kind of piece. 2) The power windows motor as the cable of the power window motor was broken 3) The clutch pedal return spring. The guy had to check out his inventory book to get the code of the part 1 and then he has a look at our vehicle and went searched for it in his stock but he didnt have it. He didnt have part 2 and 3 and i was like what!!! When will these guys start stocking parts rather than making us run around like this!!! Well i hope mahindra gets it right but i doubt it. __________________ You get shot in one EYE you shoot BOTH the EYES. This is the only way peace can prevail.