Luckily the issue started just the month the warranty ended. The work was done after i completed one year but they did the work under warranty. Mr.Mangesh, the india customer service head and Mr.Krishnan the state incharge were constantly in touch with the serivce guys. Thanks to PUG (PAlio Users Group). The guys here at Kulathunkal Motors were very co-operative. I had actually sent a letter of appreciation to Mangesh. Was really impressed with the effort they took towards trying to solve the issue.
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