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Originally Posted by architect  I assume you know about all these places anyways, being 3 years ahead of me on Fiat ownership. But still, I'll suggest:
Your car is out of warranty and its not a Stile, why don't you try Samyak motors in Patparganj or Prem Nath Motors on Mandir Marg, though none of them are authorised Fiat Service Centers anymore. I have had good feedback about both, though I can't vouch for it. After all, its Fiat! The good thing for you is that they are both not servicing Tatas. And from Prem Nath Motors you can take the Metro back to West Delhi as its located (or atleast used to be located) a stone's throw from R K Ashram Station of the Metro.
Even Vivek Automobiles seem to be doing a good job. They barely have 10% Tata vehicles in the workshop and I find it interesting to see so many Palios, Siennas, Petras out there. Puts some faith back into Fiat that there are still lots of them running on the roads in Delhi atleast.
A number of people I have met at Vivek come there (or come back there) after not so good experience from the Tata workshops.
How I wish I could get a job in Pune! From what I hear, servicing a Palio is the best out there!  |
I have been fighting with the service manager and GM Workshop of Vivek automobiles from past 5 months, and i didnt felt them any good compared to others. Maybe you can say he is best amongst worst.
This week i went their for my second service of Fiat Adventure.
What all they did was changing oil, coolant and filters.
When the service manager asked me to sign the service leaflet, i asked him what all have you done from the list mentioned in the service leaflet.
They didn't even did the dusting of nreak pads. Leaflet says at second serivce the engine and fan should be monitored by analyser, but they didn't did anything like that. It says the throttle body and fuel injectors has to be cleaned, he said its not reuired untill you have crossed 40,000 KM. My doors were giving creaking noise, so i asked him to look at it, he said the guy responsible for doing this job is on leave so he can't help it. And same reply for so many things. And you must have seen the attitude of that guy. When i asked for a complaint book, they said they don't have anything like that.
It seems Vivek automobiles know more than FIAT that what to do on a car and what to not, and don't care about what problem a customer is facing.