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Old 9th May 2008, 09:50   #27 (permalink)
raja748
BHPian
 
Join Date: Aug 2006
Location: Pune
Posts: 79
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Quote:
Originally Posted by tush View Post
Hi Friends,

I got a new Swift DDiS in October 2007. After the 2nd service done at around 4200Kms the car automatically steers towards the left side of the road if the hand is removed off the steering. I told this to the service engineer/works manager while taking the delivery during the 2nd service. He said that this is because the road near his service station is uneven and he convinced me. But i tried it on other roads and even on straight cement road. For the car to go straight i hold the steering, as soon as i let off my hand the steering would turn a little towards the left. Steering would turn less then half an inch(i should say hardly 0.5-1 centimeters steering would rotate at left) and the car will slowly go towards the left of the road. Again i have to catch hold of the steering for the car to go straight, if i let loose my hand it happens the same again. The dealer said it was because of tyre rotation done during the second service. I drived it for another 15 days but still the same problem. Took it to the service center and they once again did the tyre rotation. The new stepney tyre was put in the front left side which was earlier put in the right back side. Still the same problem but a bit reduced. They checked wheel alignment and it came out ok.

Guys is this bound to happen on all cars ? Is it normal that a car doesn't keep straight(move only to one side not the other side or any one side always) if you let loose your hand or let off your hand from the steering even if the road is good.

Is this a problem with my car or this is there in all cars especially swift diesel. The service station has asked me to drive for another week and then give a feed back. If its still there he said they would either check with wheels from another swift or they will clear out my doubts by letting me drive their demo swift or any other swift.

Guys plz help i am scared whether my car is defective or a defect has developed which is hard to convince and figure out.
Hi,

I have a SWIFT-VXI and I also faced the same problem after second servicing.The advisor at workshop was not ready to agree with my problem faced.I escalated the issue to MUL and then dealer people picked up car personally for check up and delivered in the evening after the problem was solved.I don't know what they did..but my problem was solved.

I would suggest you to do the same.Write an e-mail to MUL and see the effect.
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