Tata - VSNL sucks. a friend of mine in pune was horribly overcharged by them. he had netlimiter logs to prove that he hadnt downloaded anything. even the usage logs from the tata site favoured him. he escalated it , and then suddenly the graphs changed overnight.
He couldnt switch ISP's since the flatwallahs were acting in collusion with the TATA VSNL guys . he put up for a few months , and luckily he got a transfer back home
