Again, when I bought my ear plugs, I did get the following peace of mind which is rare in consumer electronics goods like an earphone. But this following statements says about the confidence that a small comapny like Ultimate Ears shows. They even cover the cables (detachable on higher ends) wherever it is necessary.
"UE Consumer, LLC (the “Company”) warrants this super.fi™ product (the “Product”) against defects in material or workmanship in the Product’s earphone external shell or in its earphone internal components for a period of two (2) years from the date of original retail purchase. f this Product is determined to be defective during the warranty period, the Company will, at its sole option, (1) repair the defective Product at no charge, using new or refurbished replacement parts, (2) exchange the defective Product with a Company product that is new or that has been manufactured from new or serviceable used parts and that is at least functionally equivalent to the original Product, or (3) refund the original purchase price paid by you for the Product. When a Product or part thereof is exchanged, any replacement item becomes your property and the replaced item becomes the Company’s property."
I am one happy customer of theirs and would recommend this product to anyone who is looking for it.
Disclaimer : I neither work for them nor do I have commercial interest in this. Just an overwhelmed & happy customer of UE. |