I was having Reliance mobile connection (corporate connection) till end of June. I changed over to Airtel from this month (again a corporate connection) as I had got a better hand set which is not supported by Reliance CDMA connection. The number I choose from airtel is starting with 90082-xxxxx. Everything is OK except for the incoming calls that is being received especially from Reliance. Airtel is informing that this is new series and they have to get permission from reliance for the same. I'am not able to recevie the incoming calls dialled from reliance. The problem is most of my colleagues has the reliance connection and they are not able to call me. But I can call up reliance numbers from my mobile (airtel). I called up customer support of both airtel and reliance. They are blaming each other for this.
It is already more than 10 days since this is happening. Airtel is taking teh complaingt and is not guaranteeing when this will be resolved. Reliance is informing that it will take anotehr couple of months to resolve this issue. In the mean time the customers is left high and dry to bear their internal conflicts. I'am still unable to understand why airtel gave this number as an option when they were aware that there was a problem. Pathetic service and unfortunately, we cannot sue these guys in our country.
Is anybody experincing this problem or have experienced this kind of problem earlier and how many days they take to rectify this problem. If this persists for another 10 days, I'am thinking of going for a new number with airtel which starts with other series or change over to Vodafone.